Investor Complaints/Grievances/Escalations


Sr. No. Received from Pending at the end of last month Received Resolved Total Pending Pending complaints > 3 months Average Resolution time (in days) Reason
1 Directly from Investors 0 0 0 0 0 NA NA
2 SEBI (SCORES) 0 0 0 0 0 NA NA
3 Other Sources (if any) 0 0 0 0 0 NA NA
Grand Total 0 0 0 0 0 NA NA

Trend of monthly disposal of complaints
Sr. No. Month Carried forward from previous month Received Resolved Pending

Trend of annual disposal of complaints
Sr. No. Year Carried forward from previous month Received Resolved Pending

Compliance Status

Disclosure with respect to compliance with Annual compliance audit requirement under Regulation 19(3) of SECURITIES AND EXCHANGE BOARD OF
INDIA (INVESTMENT ADVISERS) REGULATIONS, 2013 for last and current financial year are as under:
Sr. No. Financial Year Compliance Audit Status Remarks, If any
1 FY 2020-21 Conducted
2 FY 2021-22 Conducted
3 FY 2022-23 Conducted
4 FY 2023-24 Conducted
5 FY 2024-25 Conducted
6 FY 2025-26 Conducted

Escalation Matrix

Details of Designation Contact Person Name Address where the physical address location Contact No. Email ID Working hours when complainant can call
Customer Care Atul Mishra 1105, A-Wing, Iris, Nr. Western Express Highway, Next to JP Infra, Mira Road (East), Mira-Bhayandar, Thane, Maharashtra - 401107, INDIA 9820798844 atul@amigosfinserv.com Mon to Fri - 10 AM to 6 PM
Head of Customer Care
Compliance Officer
CEO
Principal Officer

In case of any complaints, please write to atul@amigosfinserv.com.

Online Dispute Resolution Portal - SMART ODR Portal (Securities Market Approach for Resolution through ODR Portal)

If your complaint is not resolved to your satisfaction within 21 days, you can raise a complaint in SEBI Scores website or mobile app.